At Okuma, one of our corporate values is leading with a servant heart. This means being available and being a resource for customers at every stage of the business cycle, particularly during challenging times like these. With the many uncertainties surrounding us today, I want to personally assure you that Okuma and our business partners are operating under “readiness plans” that include taking measures to protect our employees, mitigating the spread of the Coronavirus, and providing resources, services and support for customers.
While many companies are operating with altered work schedules and environments, some unique opportunities may exist for your employees to engage in activities such as equipment maintenance and continuous learning.
To aid in this process, we have compiled select resources which are immediately available to you and your employees:
The Knowledge Center includes helpful information, such as:
We are fortunate to have one of the best distribution networks in the business! These partners provide local service and support on a daily basis and may be reaching out to you to inquire about any unique needs you have at this time. You can find your Okuma distributor here.
Okuma Sales, Service and Application Engineers are available to answer questions and offer assistance. Just inquire via our website here.
Our parts and repair departments are fully staffed and have not experienced any disruption in our supply chain.
For 120+ years, Okuma has weathered many storms while caring for customers, and that tradition continues today and will into the future. On behalf of the entire Okuma team and our business partners, we wish you good personal and business health, and please let us know how we can serve you during this unprecedented time.
Best Regards,
Jim King
President and COO
Okuma America Corporation
